Production lead times may vary depending on the season and order volume. Please click here to view our Current Lead Times.
Can you ship it to my PO box?
No, we can only ship to physical addresses. If no physical address is provided, we will contact you for an updated address prior to shipping the order. Click here for more information regarding our Shipping Policy.
All Seat Concepts products have a 1-Year manufacturing warranty from the date of purchase. Please click here for more information regarding our Warranty Policy.
What is the return/exchange policy?
Returns and/or exchanges are accepted within 45 days of the order delivery date. Please click here for more information regarding our Return Policy.
Do you offer custom seat shaping or custom covers?
No, we do not offer any custom shapes, sizes, or cover options. Our foam material starts out as a liquid and is injection molded. We are unable to modify existing foams and do not offer any custom cover materials or colorways outside of what is listed for specific products on our website.
Are there different density foams available?
Our standard foam density works well for most people and is generally softer than most stock foams. However, we ask that you input your weight and riding style at checkout so we can adjust the foam density accordingly to ensure optimal support and comfort.
Is a TALL seat more comfortable?
Not exactly, tall seats are designed for tall riders and therefore will have more foam material. However, we adjust the foam density accordingly to support the rider’s weight. We recommend selecting a seat that matches your height requirements and letting our proprietary foam take care of the comfort factor.
Is a LOW seat less comfortable?
Our low seats are designed for the vertically challenged and require extra reach to the ground. To reduce seat height, we must remove some material and increase the foam density to provide enough support. Again, we recommend selecting a seat that matches your height requirements. Just be aware that some comfort might be sacrificed by choosing a lower seat.
What is the difference between a Complete Seat and a Foam & Cover kit?
Our Complete Seats come ready to ride as they are fully assembled with a seat pan. Whereas Foam & Cover kits are not assembled and need to be installed on your factory seat pan. More information regarding foam & cover installation can be found here: Seat Installation Tips.
Can I send my seat in to have a new foam & cover kit installed?
Yes, we provide professional installation services. The customer is responsible for shipping their stock seat pan to us. Click here for more information regarding our Seat Installation Service.
Are the Seat Concepts seat pans the same as OEM pans?
We manufacture our own seat pans to be replicas of the OEM pans and make durability improvements and/or minor adjustments on some models.
Will our seats work with an aftermarket fuel tank?
We design our seats to mount the same way as the stock seat. Therefore, any aftermarket tank or accessory that works with the OEM seat should work with ours as well.
Although we cannot guarantee an exact match, they are very close. We source our materials from the same suppliers as several OEMs and try our best to color match.
Are your seats waterproof?
All of our covers are made with a water-resistant vinyl material and the foam is covered with a thin plastic wrap to help keep moisture out. Our Element seats are built with fully taped seams and designed to withstand harsh weather such as rain, snow, mud, etc.
How should I clean my seat?
We recommend using a mild detergent, warm water, and a soft scrub brush. The cover material is water resistant, but the seams are not sealed. Do not submerge or soak the seat and refrain from using harsh chemicals or solvents. Do NOT spray directly with a pressure washer. Allow it to air dry as needed.
