Production Lead Time
Q: What is your current lead time?
A: Our current production lead time is approximately 4-6 weeks from the date of purchase.
Q: Will it be faster if I order a Foam & Cover Kit as opposed to the Complete Seat?
A: Unfortunately, not. With all orders being made in-house and by hand, manufacturing queues will always be a little lengthy. We try to always post current lead times on our website so be sure to click here for more information.
Materials
Q: What are the differences between the cover options?
A: The Carbon Fiber material refers to a vinyl material with imprinting, making it look like carbon fiber. This material provides minimal grip. The Semi-Grip material has a beaded texture and provides an intermediate level of grip. The Gripper material has a sandpaper texture and will provide a fairly aggressive level of grip.
Q: Are there color options for all the seat covers?
A: Not on all covers. Certain models have an option for a factory color combo but not all. There are no substitutes offered for any selections shown in the Cover Options drop-down menu.
Q: Are the covers waterproof?
A: All standard covers are made of water-resistant vinyl. The covers are not waterproof at the seams. If you ride in an environment where water is an issue, wrap the foam with a thin plastic before installing the cover. A sheet of thin plastic is provided with all kits where applicable. Water will still be present at the seams after rain till the cover dries inside and out. All complete seats are supplied with plastic already installed.
Q: Are Seat Concepts seat pans the same as an OEM pan?
A: Seat Concepts seat pans are designed to be replicas of the OEM pan however are not actual OEM or factory seat pans. On certain models, we have made durability improvements or changed the shape of the pan to allow for a greater foam thickness or to increase pan durability if an issue exists with the OEM pan.
Foam & Comfort
Q: Is the *LOW* seat as comfortable as a standard or tall seat?
A: To make a low seat, we have to remove some foam. In some cases, that affects comfort. Due to the thickness of the factory foam, sometimes we need to increase foam density on our low seats to prevent the rider from bottoming out on the pan in certain terrain. In all cases, there will be less foam than the stock height seat. In most cases, the low seat option is designed for people that really need the extra reach to the ground and understand that it may be a bit more firm than our standard or tall seat.
Q: Is a *TALL* seat more comfortable?
A: Not exactly… Tall seats are designed for our longer-legged riders. Some people have blurred the purpose of a tall seat by ordering tall seats and asking for a really soft foam. Our seat design and foam formulation offset the perceived value of a taller overly soft seat. The extra width of our 'comfort seats' combined with our proprietary foam should give you all the comfort you need at the right height. We do make tall seats for many of our offerings; however, we do not make them exceptionally soft. We can and do adjust the foam density for rider weights outside of our recommended weights (165-265lbs) or per customer request. If we make the foam softer or harder per customer request, this is now considered a custom foam and is not available for return.
Q: Are there different density foams available?
A: Generally, our standard foam density works well for most riders, but not every rider is the same.
Installation
Q: Can I send my seat in for installation?
A: We will happily install the foam and cover kit for a minimal fee ($25/seat). To keep downtime to a minimum, we recommend placing your order, then shipping us your stock pan closer to the end of the lead time. Make sure to add the Seat Installation option to your cart from the products page. This adds an installation fee and also lets us know that your seat will be on the way. Don't forget to include your order information in the box with your seat so we'll know who it belongs to. Also, be sure to send only the seat pan without the foam and cover.
Q: Can I install a Seat Concepts foam and cover kit myself?
A: Yes! Our kits are made to be do-it-yourself kits and are fairly easy to install. There are several quality install videos on our YouTube channel, and the seat kit comes with great instructions. We highly recommend purchasing this staple gun from Harbor Freight's Wide Crown pneumatic stapler. (Item number 68029) We recommend T-50 stainless steel staples that do not exceed ¼”. Our fit is very specific, if you have any fitment questions or difficulty, please contact us immediately. We are not liable for any damage that is caused by self-installation. This process is at your own risk.
Q: Should I take my seat to a local upholstery Shop?
A: We have had lots of customers take our kits to local upholstery shops, and most of the time they can complete the installation easily and correctly. The important question to ask any upholsterer is "have you installed motorcycle seats before?" If their answer is anything other than yes, or they start talking about altering our kit in any way, they are not the right people for the job. Please note that Seat Concepts takes no responsibility for the quality of services of third-party installers.
General
Q: What is the difference between a Complete Seat and a Foam & Cover Kit?
A: Foam & Cover Kits consist of a foam and a cover. This will need to be installed on an OEM seat pan. A Complete Seat comes fully assembled on a Seat Concepts pan, and is ready to ride.
Q: How do I clean my seat?
A: We recommend using a mild detergent/cleaning solution, warm water, and a soft scrub brush. The material itself is pretty water-resistant, but the seams are not sealed. Do not submerge or soak the seat. Do not put your seat in the dishwasher (yes, someone actually did that) also stay away from any harsh chemicals or solvents. To dry, simply leave the seat in the sun for a short while, do not use a heat gun, fire, microwave, or any sort of propane heater. **NOTE: Do not use a pressure washer to clean the seat!**
